Content Types
Posts
102 reasons for a great party!A new name in affordable housing in Staffordshire and ShropshireAffordable homes made more energy efficientAll you need to know about pensions An update on our repairs service: August 2023Apprenticeships grow skillsAre you worried about a child, friend, family member or neighbour? ASB Awareness Week: feel safe in your home and proud of your neighbourhoodASB Awareness Week: tackling hate crimeAward-winning Crucial Crew set for more support from Ä¢¹½ÊÓÆµÂ Baby bank moves into new Shrewsbury headquarters to help meet growing demand Boost to community hub at local primary schoolBoost to food banks in Staffordshire and Shropshire Boost to plans for warmer, more efficient homes Bright future for bowling club thanks to funding boostBright spark Liam uses apprenticeship to begin electrical careerBringing people together with help from the Ä¢¹½ÊÓÆµ My Community Fund Building stronger relationships with our customersCare Plus acquires Shropshire nursing homeCare Plus shortlisted for two national awardsCarers’ Week 2023Celebrating National Apprenticeship Week Celebrating National Customer Service Week 2024Celebrating our apprenticeship success stories Celebrating our colleagues who #LeadWithLove this Stress Awareness Month Celebrating our involved customers during Volunteers’ Week 2024 Celebrating the completion of new-build homes in Shropshire Celebrations for our 1st birthday Choir raise the roof at retirement living schemeChristmas boost for food banks and community groups from Ä¢¹½ÊÓÆµCo-creating our 23-24 Annual Report with customersCommunity breakfast club remains on the menu thanks to donation from Ä¢¹½ÊÓÆµÂ Community comes together to install life-saving defibrillator Community hub sessions launched in Stafford!Congratulations Oliver and Liam Could you be 1 of 6 million households to receive the Warm Home Discount? Could you be £560 better off next year, thanks to state pension changes?  Could you join our Service Performance and Customer Experience Committee?Cricket club ‘thrilled’ by Ä¢¹½ÊÓÆµ grant Customers go digital with new tablet computersCutting condensation to keep your home healthyDavid’s first aid skills save choking baby Deadline approaching for parents of 16-year-olds Did you know that our customer policies are now available in almost 100 different languages?Don’t miss out on hundreds of free activities for your kids this summer! Drop in information event for new development in Shrewsbury for over 55sE-bike conversion kit safety warningEmployment and money advice officer thanked for helping customer out of homelessnessEnergy bills set to go down – but you could save more by fixingEnjoy free hot drinks at our warm space this winter Exciting schedule of free activities and social events for people aged 55+Find out if you’re eligible for car finance compensationFirst birthday party for Burton Square Community Hub Good neighbour Kerry shortlisted for top award Grant-funded water bottles help people going through cancer treatment at Royal Shrewsbury Hospital Gwen’s community work earns her a Mayor of Shrewsbury award  Have a happy and safe DiwaliHas your credit limit been cut unexpectedly? You’re not alone.Hat-trick of success for Care PlusHave your say – Housing Ombudsman invites Ä¢¹½ÊÓÆµ residents to apply for next Resident Panel Have your say on the joint Complaint Handling CodeHave your say – South Staffordshire Council’s Residents’ SurveyHave your say – South Staffordshire Council’s Residents’ Survey 2024 Helping our customers to feel safe in their homesÄ¢¹½ÊÓÆµ backs Shrewsbury & Oswestry Crucial CrewÄ¢¹½ÊÓÆµ backs Staffordshire’s Best Kept Village CompetitionÄ¢¹½ÊÓÆµ backs the Make Things Right campaignÄ¢¹½ÊÓÆµ campaign focuses on keeping well and warm this winter  Ģ¹½ÊÓÆµ continues support for Staffordshire’s Best Kept Village & Community competitionÄ¢¹½ÊÓÆµ customer ‘couldn’t be more pleased’ with home energy upgrade  Ģ¹½ÊÓÆµ customer who couldn’t read or write lands job after reaching out for support  Ģ¹½ÊÓÆµ delivers festive cheer to families in need this Christmas Ģ¹½ÊÓÆµ delivers much-needed grants to foodbanks this ChristmasÄ¢¹½ÊÓÆµ donates to local food banks to help families this Christmas Ģ¹½ÊÓÆµ grant helps charity support the community and protect the environment Ģ¹½ÊÓÆµ helps villagers with Coronation tree plantingÄ¢¹½ÊÓÆµ is helping you keep well and warm this winterÄ¢¹½ÊÓÆµ launches new community hub for Burton SquareÄ¢¹½ÊÓÆµ marks Pride month by signing up to HouseProud pledgeÄ¢¹½ÊÓÆµ money advice service boosts customers’ household income by £3mÄ¢¹½ÊÓÆµ My Community Fund helps more people enjoy the outdoors Ģ¹½ÊÓÆµ My Community Fund supports Shrewsbury Men’s Shed Ģ¹½ÊÓÆµ My Community Fund supports sign language classes Ģ¹½ÊÓÆµ named finalist in UK Housing Awards   Ģ¹½ÊÓÆµ pledges support for youth centre garden Ģ¹½ÊÓÆµ puts art on local roadsÄ¢¹½ÊÓÆµ receives grant to help support more community groups and projectsÄ¢¹½ÊÓÆµ sponsors Shrewsbury Pride event Ģ¹½ÊÓÆµ supports ‘Crucial’ training for schoolchildren Ģ¹½ÊÓÆµ supports local villages Ģ¹½ÊÓÆµ supports Stafford’s first ever Pride festival Homes to be warmer, greener and more affordable thanks to £3.52 million government grantHousehold energy bills set to fall by 6.7% from 1 AprilÄ¢¹½ÊÓÆµ and The Wrekin Housing Group prepare to come together as one organisationÄ¢¹½ÊÓÆµ and Wrekin Housing Group boards approve mergerÄ¢¹½ÊÓÆµ climbs nine places in Top 50 Biggest Builders list Ģ¹½ÊÓÆµ delivers grant support for Guides and Brownies Ģ¹½ÊÓÆµ donations help provide financial education in Stafford schools Ģ¹½ÊÓÆµ grant helps charity maintain bereavement support Ģ¹½ÊÓÆµ secures £6.4m investment to deliver 205 social rent homes Ģ¹½ÊÓÆµ secures £961 million funding package to support investment in homes and communities, all to create places people are proud to call homeHow Jackie’s view from her home inspired a published storyHow we work to resolve Anti-social Behaviour (ASB)How your household finances could be affected by next week’s budget Important Service Update – Tuesday 3 MarchImportant update for leaseholders and shared ownersImproving your experience Increase in fly-tipping following the festive period Inspired and guided by our valuesIntroducing Chatticus, our new chatbotIntroducing Chatticus, the new Ä¢¹½ÊÓÆµ chatbot.Introducing Housing PerksIntroducing our new Compliments Form Introducing our new Gas Safe contractors It’s National Volunteers’ Week!Gas Safety Week: Jamie’s top tips for staying gas safe in your homeJoe’s job satisfaction in making a positive differenceKeep Well & Warm this winter Klarna, Clearpay, and other ‘Buy Now, Pay Later’ schemes face crackdown in new UK rules Life-saving defibrillator installed at Meole Community HubListening to You: CX Feedback Launching SoonLive in Highfields? Come and meet your neighbourhood officer! Live in Wellington? Come and meet your neighbourhoods manager!Local Hero Stephanie a favourite with neighbours  Making a stand against domestic abuse  Making communities safer and cleaner in Stafford Man who was ‘choosing between paying bills or heating and eating’ urges others to ask for helpCelebrating National Apprenticeship Week 2025Meet Electrical Apprentice Rohan Meet our festive heroesMeet your new energy advisors – Chloe and Nicholas Memorial bench unveiled on site of landmark housing project Most pensioners to get winter fuel payments reinstated MP visits new affordable homes in StaffordMums’ football team scores funding boost from Ä¢¹½ÊÓÆµMy Community Fund helps charity tackle loneliness and isolation National Databank National Scrutiny Week 2022National Scrutiny Week 2023: Celebrating the impact of our Customer Partnership PanelOur phone number is changingNew homes for popular Shropshire town New survey branding from Ä¢¹½ÊÓÆµNew team aims to build safer communities by tackling anti-social behaviourNostalgic performance ‘reconnects’ Staffordshire residents Ofgem’s plan to clear energy debt for thousands of householdsOpening week is a success at our new Burton Square Community Hub! Our phone number has changedOur Tenant Satisfaction Measures (TSMs) 23-24Parent & toddler group receives funding boost from Ä¢¹½ÊÓÆµÂ Planting new trees to help brighten up neighbourhood  Plus services help customers save £2.78m Practical advice for Black Friday 2025Practical steps to help reduce your energy bills while keeping well & warm Primary School delighted by Ä¢¹½ÊÓÆµâ€™s donation to summer fayre  Prison sentence sends warning over meter tamperingProperty Plus is named finalist in UK Housing AwardsQuality homes for retirement living in Kinver ReConnected project celebrates one year of bringing people and communities together in Staffordshire Recycle Week 2023 Residents get keys to new affordable homes in BilbrookResidents receive funding boost from Ä¢¹½ÊÓÆµÂ Responsible pet ownership Retirement living resident becomes published author after starting new hobbyRon’s a local lockdown hero – is there a lockdown hero in YOUR neighbourhood?Safeguarding Adults Week: safeguarding yourself and others School uniforms on a budget: where to find the best deals Season’s Greetings from Ä¢¹½ÊÓÆµSevernside answers emergency appealShare your experience – Housing Ombudsman’s report into communications and relationshipsShare your views – Housing Ombudsman’s housing maintenance investigation Share your views on what matters to youShare your views on what matters to you – Housing Ombudsman’s Noise InvestigationShining a spotlight on our involved customers in National Involvement Week Apprenticeship a great fit for NathanSmart Meters Explained: Are They Right for You? Social Tariffs: How you could access cheaper phone and broadband packages  Soft play centre opens sensory room thanks to funding from Ä¢¹½ÊÓÆµSolving murder over mocktails “Some parts of my job are a bit more difficult at the moment but for our customers, it’s a lifeline.â€�Speech, reading and translation support on our website Sport England grant helps older people get activeSports ground scores with Ä¢¹½ÊÓÆµ grant  Start preparing now for Christmas Ģ¹½ÊÓÆµ funding boost hits the right note for young musiciansStretching Summer Budgets: Free & £1 Kids’ Meals Across the UK Strong female voices shaping the future of Ä¢¹½ÊÓÆµÂ Stuart’s pedals raise pounds Summer of fun for local families thanks to Ä¢¹½ÊÓÆµSupport for Ukraine Supporting our customers to a brighter future Supporting safety initiative for Shropshire children Supporting Stop Loan Sharks Week 2025Ten simple steps to help keep you safe and warm in your home The move from ‘legacy benefits’ to Universal CreditThe protection you get on credit card purchases – explainedThe Radio Teleswitch Service switch-offThe rise of online ‘finfluencers’ and how they could lose you money The Sandford Nursing Home celebrates 5 Star food hygiene rating The Wrekin Housing Group and Ä¢¹½ÊÓÆµ complete merger  This Safeguarding Adults Week, we’re reminding you to Speak UpThree steps to safer homes in Gas Safety Week 11-17 September  Today we are announcing that Ä¢¹½ÊÓÆµ and The Wrekin Housing Group are proposing to come together as one organisation.Today we are announcing the retirement of the long-standing Chair of our board, Steve Jennings.Tom’s new role helps keep our customers safeTop award for homes and maintenanceTop tips to save money on your food shop every week Tribute surprises good neighbourTwo child limit scrapped, but tax threshold freeze and pension changes will hit workersTwo Housing Plus group tenants join new national panelVolunteers’ Week: Celebrating our customers who are making a difference across our communities Volunteers’ Week: Meet the Ä¢¹½ÊÓÆµ customer channelling her grief into supporting others Warm SpacesWarning to potential fly tippers as tenant must pay more than £500  We are offering a warm space at our Burton Square Community Hub We are opening a Community Hub in Stafford! We are supporting Stop Loan Sharks Week 2023 West Midlands food banks given festive funding boost  What the latest energy bill price cap rise means for youWho’s calling me? Spot the difference between a genuine telesurvey and scam call  With deep sorrow we wish to pay tribute to Her Majesty The Queen for her enduring service and devotion. Rest in peace Your Majesty. Work starts on our new retirement living homes in KinverWorking in partnership to tackle anti-social behaviour Working together to make a positive differenceWorking together to tackle anti-social behaviour Working together to tackle hoarding – supporting customers during national Hoarding Awareness Week World Suicide Prevention Day Wren House welcomes its first visitorsYou’ll start to see a new look from us – here’s what to expectYoung people living in Shropshire get involved with our ‘Where I Live’ project Your Home newsletter July 2026Your Views MatterÂ